Technical Support

Minimum requirements | Installation & Patching | Patch | Logging In | Connection Issues | Graphic Problem | Sound Issues | Crashes/Lock Ups | Errors | Website | EVE Voice | Mac | Connection Drops | Broken Character Portraits

All Articles in this area:

   System requirements for EVE Online
   Error incompatible (protocol) after trinity 1.0.2 patch
   Character stuck?
   Patch day survival guide
   Soundcards
   Patching
   DirectX
   ATI graphics cards and Windows 7
   Problems connecting to port 26000
   I can't connect to server
   EVE Voice - Troubleshooting
   Pando Media Booster
   I get an error installing EVE or applying a patch
   Hardware information for EVE Online
   How to run EVE Online under Linux
   How to clear your cache and settings folders
   Eve on other platforms?
   Downloading EVE Online Client
   Can I play on multiple operating systems at the same time?
   Checking SHA1 and MD5
   Changed cache settings for EVE with Revelations II
   Sending customer support your computer and internet information
   Corrupt station and starmap lines on Macs
   How to run multiple EVE clients on Macintosh
   How to run EVE in Windowed mode on the Mac
   Downloading EVE Online Client with BitTorrent technology
   Daily downtime
   New display options in the Premium Graphics content
   Running multiple EVE clients on same computer
   How to use the network utilities under Macintosh
   Apple Mighty mouse
   Possible graphic problems on Macintosh and solutions to those
   Installing EVE Online on Macintosh
   There is no right click button on my Mac mouse!
   Problems related to Mac OSX
   Uninstalling EVE on Macintosh
   Problems with Unicode keyboard layouts on the Mac
   Overclocking
   EVE app gets renamed to EVE Online after patching
   EVE Voice - How to use
   EVE Voice router issue when using port 5060
   User has D-link router and the server shows as being down.
   Where can I find the dump file?
   Setting the language for Non-Unicode programs
   Uninstall EVE
   Lost username or e-mail
   Logging on to My Character website fails
   Incorrect username or password
   The Premium client and my computer
   The new Trinity UI options
   The EVE Trinity launcher
   EVE Voice - Security and privacy
   Voice enabled and EVE crashes when opening the audio tab on the ESC menu
   EVE Voice Error Codes
   Client hangs when trying to log in
   Manufacturers' websites
   Cluster full!
   Opening port 26000 on Mac OSX
   The account management page
   Disabling EVE Voice
   EVE Cache Issue with Microsoft Anti-Spyware
   Incompatible client version
   Windows firewall blocking EVE
   Log Server
   What is a DxDiag document?
   Xfire causes EVE to crash
   Connection losses caused by third party software
   Problems with ATI card (VPU recover error)
   Realtek driver issue